Medellín
The third best city in the world to visit, according to Times and Forbes.

We are a professional Colombian hotel management company with 70 plus employees, managing Haven, Provenza Lofts and Viktory Boutique, all located in Provenza sector of El Poblado.

Haven A Design Hotel

We are designed to be different. Welcome to our new luxury boutique hotel in El Poblado – Book Now the magnificent 10-storey Haven Hotel, where no two rooms are identical. Enjoy our luxury suites with optional indoor and balcony Jacuzzis. Our excellent Swing Bar and Cafe are all topped off with our amazing panoramic rooftop terrace with a heated pool.

Provenza Lofts Hotel

Located in the affluent zone of El Poblado, your stay at the Provenza Lofts will provide unique memories to treasure your vacation here in Medellin, known worldwide as “The City of The Eternal Spring.” We will do our professional best to ensure and provide an outstanding high-end service to meet all of your needs as you enjoy all that is good about Colombia.

Viktory Boutique Hotel

Providing the ultimate in stylish, contemporary living, our luxurious rooms (with soundproof doors and windows, a rare feature for Colombian hotels) are the ideal place to stay for you to explore and truly experience Medellín – The City of The Eternal Spring.

HOTEL MANAGEMENT & ADMINISTRATION

HOTEL OPERATIONS

REVENUE MANAGEMENT

Serena Hotels S.A.S has a highly qualified team that provides the best service in the Administration and operation of Hotels. We started working in the city of Medellín in 2018, and we have successfully developed projects that meet international standards.

Let us advise you and help you enjoy the city of eternal spring.

Want To Know More About Our Services?

Serena Rewards

Serena Hotels SAS is a Colombian hotel management company that offers

Service

Our core value is providing high quality service with a smile

Operational Excellence

At Serena Hotels, we provide excellent service through teamwork, responsibility and innovation. All of which is reflected in the quality of our results technological Innovation.

Luxury Experience

Serena Hotels offers luxury suites, fine dining, a heated pool and a variety of services for an enjoyable stay in Antioquia's capital.

Certified Experts

We provide our clients with direct support at all times, and we focus on understanding their needs to offer excellent service throughout their stay.

Tourist sites

Gastronomy

CONTACT FORM

Serena hotels team is always at your service. If you wish to contact us, please write us your concerns and we will respond shortly, or you can contact the corresponding lines:

Location
Calle 10A 36 29, Poblado Medellin - Colombia